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PRIVACY AT RANDOM MOUSE SOFTWARE
 
Page Last Updated:   Dec 30, 2013

What Personal Information (PIO) Do We Collect?

Random Mouse Software, hereafter referred to as "RMS", "we", or "the Site", does collect personally identifiable information (also known as PIO) from registered members. This information is used solely to facilitate interactions between registered members and the codebase that runs this site. PIO is not shared with any third party. The following is a list of the information collected.
  • When registering as a site member: a verifiable email address, so that any member who violates the Terms of Use policy may be contacted. This email address may be stored as a cookie. Indirectly, we also collect any other information that the member adds voluntarily to their Member Profile for the express purpose of sharing the information with other members.
  • When purchasing software, or software keys: any information that might be required by a credit card company, or any other financial transaction enabler (such as PayPal.com) to complete a financial transaction. This information may include the member's name, physical address, phone number, and financial account number and PIN number (note: no financial account number nor PIN number shall ever be stored on our server; the information is destroyed as soon as the transaction is completed--nor shall such information ever be stored as cookies).
  • In addition, RMS may in the future log all member information when signing onto the Site, including but not limited to IP address, URL of the Web page the member was on before visiting the Site, the member's browser version, member's registration forms, surveys, cookie data, and any other communication transmitted through applications on the Site. RMS reserves the right to use this information to find ways to improve the member's experience. RMS is the sole owner of the information collected on the Site. RMS will not sell, share, or rent this information to others without your express consent.
Third Parties With Whom We Share PIO

RMS shares PIO with no third parties. If this ever changes (unlikely) we will alert registered members by email, provided that for a given member a valid email address is available to us.

Altering Your PIO

Any PIO collected during the course of a financial transaction is maintained by us and we reserve the right to store that information indefinitely as a matter of standard business practice. This information cannot be altered by registered members. However, they may be able to access their own information by submitting a written request, accompanied by proof of identity.

Any other PIO collected and stored in a Member Profile can be edited by the member at any time simply by clicking on the "User Profile" link presented in the navigation bar when the member is logged in.

Cookies

A cookie is a string of text stored on the member's hard drive which contains information about the member and which is sent by your browser back to the site which issued the cookie each time you revisit that site. We use cookies to facilitate automatic logins and for prefilling forms for your convenience. In the future, we may use cookies to track affiliate sales and referring URL's, to personalize services for members, to track browsers, to identify the most popular areas of our Site, and to determine the effectiveness of our promotional activities.

What Happens If Our Privacy Policy Changes?

If our privacy policy changes we will alert registered members to this fact by email, provided that for a given member a valid email address is available to us. Material policy changes will either be included in the notification, or a link will be provided to a page that points out the changes.

TrustMe.net Compliance

Our Commitment To Privacy Your privacy is important to us. To better protect your privacy, we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested. We use TrustMe.net as our third-party privacy certification service. If you have any issues or complaints with our privacy policies, you can contact TrustMe.net Guardian services via http://www.trustme.net. TrustMe.net will help you address any problems you have with our privacy practices so that we can improve our customer service.

Legal Notices

Under California Civil Code Section 1789.3, Californian residents are entitled to the following specific consumer rights information:
  • Contact Information. You can contact us...

    By Writing: Random Mouse Software, P.O. Box 61251, Pasadena, California 91104.

    By Email: support@randommouse.com

    By Phone: (626) 345-9770
  • Complaints. The procedures that you may follow in order to resolve a complaint regarding this Site are as follows: Contact the California Department of Consumer Affairs to resolve a complaint. The Complaint Assistance Unit of the Division of Consumer Services of the Department of Consumer Affairs may be contacted in writing at 1020 N. Street, #501, Sacramento, California, 95814, or by telephone at (916) 445-1254. You can obtain further information regarding use of this Site by contacting the California Department of Consumer Affairs.

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